COVID 19 Information Update for Suppliers

Enriched Health Care provides case management services to people with Brain Injuries, Spinal Cord Injuries and other complex conditions. As part of case management, we liaise with multiple suppliers who provide services to people's home residences, work and within the community. This includes carers, maintenance personnel, therapy providers, equipment suppliers and more. 

To ensure the safety and well-being of the people we provide case management services for, we have implemented COVID 19 precautions for suppliers. Suppliers are NOT have any contact with people being case managed by Enriched Health Care if you as the supplier have any of the following:

1. Any flu like symptoms such as fever, cough, sore throat, runny nose or shortness of breath

2. Travelled overseas or had any contact with anyone known to have COVID 19. Do not visit the person's residence for 14 days since last contact or since returning from overseas.

Some of Enriched Health Care participants we provide case management services for have decided to self-isolate and have cancelled or restricted some supplier's services. We are requesting all suppliers who are attending a person's home, work place, community or other locations to contact Enriched Health Care prior to your attendance to confirm the current status of the individual. 

it is important that all suppliers engage in good infection control practices. Helpful advice regarding hand washing and social distancing can be found here https://preview.nsw.gov.au/covid-19/how-to-protect-yourself-and-others

For those who are able to provide innovative services through video/telehealth, we appreciate your assistance. 

Please feel free to contact us via the contact details below if we can be of any further assistance: 

[e-mail] - general enquiries 

[e-mail] - case management enquiries 

Phone : [phone]

Mobile for text: 0488 807 65 

chat at https://enrichedhealthcare.zendesk.com